Your Santa Fe Jewels piece is crafted to be worn and loved for a lifetime. With a little regular care, your lab-grown diamonds and gold setting will stay as brilliant as the day you unboxed them.
5.1 Daily Wear Tips
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Put your jewellery on last, after applying perfume, lotion, hairspray, and makeup — these products can dull the diamond's sparkle and affect the gold's finish over time.
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Remove your jewellery before swimming, bathing, exercising, cleaning, or sleeping to avoid exposure to chlorine, harsh chemicals, and unnecessary knocks.
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Avoid contact with household cleaning agents, bleach, and chlorinated water, which can damage gold, especially 9K and 14K pieces with a higher alloy content.
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Take your rings off before heavy lifting, gardening, or manual work to prevent bent prongs or a loosened setting.
5.2 Cleaning Your Lab-Grown Diamond Jewellery
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Prepare a bowl of warm (not hot) water with a few drops of mild, ammonia-free dish soap.
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Soak your piece for 15–20 minutes to loosen everyday dirt, oils, and product build-up.
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Gently brush around the setting and underneath the stone with a soft, clean toothbrush.
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Rinse thoroughly under lukewarm running water, and pat dry with a soft, lint-free cloth.
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Finish with a gentle buff using a jewellery polishing cloth to restore shine.
5.3 Storage
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Store each piece separately in a soft pouch or a fabric-lined compartment to prevent scratches from other jewellery.
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Keep jewellery away from direct sunlight and humid areas, which can affect the gold finish over time.
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For pieces not worn regularly, store in the original Santa Fe Jewels box to protect against dust and accidental damage.
5.4 Complimentary Care Services
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Free professional cleaning and inspection once a year — mail your piece to our registered address.
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One complimentary resizing within 6 months of purchase for rings and bangles purchased in a fixed size (subject to design feasibility).
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Annual prong and setting check to catch loose stones early, at no charge, for the lifetime of your warranty.
5.5 What to Avoid
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Chlorinated pools, hot tubs, and saunas.
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Household bleach, ammonia-based cleaners, and abrasive cloths.
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Extreme temperature changes, which can stress delicate settings.
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DIY repairs, resizing, or stone-tightening by unauthorised jewellers, which may void your warranty.
5.6 When to Contact Us
If you notice a loose stone, bent prong, discolouration, or any damage, please stop wearing the piece and contact our Client Care team at shopsantafejewels@gmail.com before attempting any repair yourself. This helps us assess whether the issue is covered under warranty.