Terms of service

  • Welcome to Santa Fe Jewels. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our services.

 

1. GENERAL INFORMATION

Santa Fe Jewels operates an online store offering jewellery crafted in 925 sterling silver, including rose-gold–finished pieces.
 These Terms of Use govern your access to and use of our website and services.

We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting on the website.


2. USE OF THE WEBSITE

By using this website, you confirm that:

  • You are at least 18 years of age, or using the site under the supervision of a parent or legal guardian

  • You will use the website for lawful purposes only

  • You will not engage in any activity that may harm, disrupt, or misuse the website or its content

You agree not to attempt to gain unauthorized access to any part of the website or its systems.


 

3. PRODUCT INFORMATION & ACCURACY

We strive to present our products as accurately as possible through descriptions, images, and details.

However:

  • Minor variations in colour, finish, or appearance may occur due to lighting, screen settings, or natural characteristics of materials

  • Measurements and weights (where mentioned) are approximate

  • Rose gold finishes may naturally soften over time with regular wear

Such variations do not constitute defects.


 

4. PRICING & AVAILABILITY

  • All prices listed on the website are subject to change without prior notice

  • Prices are displayed in Indian Rupees (INR) unless stated otherwise

  • Product availability is not guaranteed and may change at any time

We reserve the right to limit quantities or discontinue products without notice.


 

5. ORDERS & PAYMENT

Placing an order on our website constitutes an offer to purchase.

Santa Fe Jewels reserves the right to:

  • Accept or decline any order at our discretion

  • Cancel orders due to stock issues, pricing errors, payment verification issues, or suspected misuse

In the event of an order cancellation, any payment received will be refunded in accordance with our Refund Policy.


 

6. SHIPPING, RETURNS & CANCELLATIONS

All shipping, return, refund, exchange, and cancellation matters are governed by our respective policies, which form an integral part of these Terms of Use.

Please review the following policies carefully:

  • Shipping & Cancellation Policy

  • Return, Refund & Exchange Policy

By placing an order, you agree to the terms outlined in these policies.


 

7. INTELLECTUAL PROPERTY

All content on this website — including text, images, logos, product designs, and visual elements — is the property of Santa Fe Jewels and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify any content without prior written consent

  • Use our content for commercial purposes without authorization

 

8. USER CONDUCT & SUBMISSIONS

Any comments, feedback, or content you submit to us (such as reviews or messages) must be respectful and lawful.

We reserve the right to remove or refuse content that is:

  • Offensive, misleading, or inappropriate

  • In violation of these terms

  • Harmful to the brand or other users

 

9. LIMITATION & LIABILITY

Santa Fe Jewels shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of this website

  • Delays or failures caused by events beyond our reasonable control

  • Misuse of products contrary to the care instructions provided

Your use of this website and its products is at your own discretion and risk.

 

 

10. THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party websites or services.
 We are not responsible for the content, practices, or policies of such third parties and encourage you to review their terms independently.

 

 

11. PRIVACY

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

 

 

12. GOVERNING LAW

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Surat, Gujarat.