Shipping policy

Coverage: Santa Fe Jewels currently ships across India at free of cost.

All orders are processed within 2 to 4 business days after successful payment confirmation.

Orders are not processed or dispatched on Sundays or public holidays.

Once dispatched, delivery typically takes 7 to 10 business days, depending on your location and courier partner.

Please note:

Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.
During peak seasons or promotional periods, dispatch and delivery times may be slightly extended.

Once your order is shipped, you will receive a shipping confirmation message/email containing tracking details.

You can use this information to monitor the progress of your delivery.

Packaging & Quality Check

Every Santa Fe piece undergoes a quality check before dispatch and is carefully packaged to ensure it reaches you safely.

If your order arrives damaged or incorrect, please refer to our Return, Refund & Exchange Policy for guidance.

Orders may be cancelled only within 2 hours of being placed.

To request a cancellation, please contact us as soon as possible with your order number. Once an order has been dispatched, it cannot be cancelled.

Order Cancellation by Santa Fe Jewels:

In rare cases, we may need to cancel an order due to:

If we cancel your order, any payment received will be fully refunded to the original payment method.

Orders cannot be modified once placed. Please review your details carefully before checkout.
Incorrect or incomplete shipping information may lead to delivery delays or order cancellation.
Santa Fe Jewels is not responsible for delays caused by courier partners after dispatch.

For shipping or cancellation-related queries, please contact:

For Shipping requests, please contact:

Location: Surat, Gujarat, India